At [Your Fashion Shop Name], we strive to deliver your orders safely and on time.
1. Shipping Areas
We deliver to [specify your country/region].
For international orders, please contact our support for shipping availability and charges.
2. Delivery Time
Standard delivery: [X–X] business days after order confirmation.
Express delivery (if available): [X–X] business days.
Pre-order items or items on backorder may take longer; estimated delivery times will be provided.
3. Shipping Charges
Standard shipping: [specify cost or “free for orders above X amount”].
Additional charges may apply for express or international shipping.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this number to track your shipment on the courier’s website.
5. Delivery Issues
If your order is delayed or lost during shipping, contact us at [email/contact number].
We will work with the courier to resolve the issue or provide a replacement/refund if necessary.
6. Incorrect Address
Please ensure that your shipping address is accurate.
We are not responsible for delays or non-delivery due to incorrect addresses.
7. Receiving Your Order
Orders should be inspected upon delivery.
Report any damaged or missing items immediately to customer support.
8. Contact Us
Email: [your email]
Phone: [your phone number]